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Think+Up is a free online community where you can interact with experts in business and academia—the faculty, contributing scholars, graduates, and current and future students of the College of Management and Technology at Walden University. The College of Management and Technology hosts this site as
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Imagine a card you can attach to your golf bag that allows the clubhouse to know you've begun your round, without ever having to check in. Or park paths that coordinate with the walking sticks of the blind to allow them to safely tour the area unassisted. And what about a chip, surgically implanted under
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Back in 2003, Lisa Acree, then at BSR, turned me on to Barbara Waugh's book - "Soul in the Computer". Given the title and the butterflies on the cover I would never have read it, but Lisa insisted. I am glad she did. It tells Barbara's story as a self-proclaimed "corporate revolutionary" at HP. She
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Many people involved in organizational design still tend (or, at least, strongly desire) to think of organizations as collections of components, some of which are people whose primary characteristic might be the specific skills for which they imagine them to be programmed. These designers further suppose
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I spoke this past week to a group of senior marketing professionals from a major consumer products company. It was a half-day workshop to explore the question, "How good is 'good enough'?" That question has been at the heart of speeches and presentations I've been giving for the past couple of years,
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Ryan Walicki of National City Bank leads a procurement team with some very aggressive savings goals. With their focus on indirect spend (a bank, after all, can’t print money), they’re tasked with a 500 percent ROI on their efforts this year and a whopping 700 percent next year!Despite those massive
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One of the key skills I noticed great designers have is the ability to engage in Active Listening. I was lucky. I managed to pick up this skill 6-7 years ago in a training seminar and it has been vital in helping my access situations quickly, make good decisions, resolve conflicts, and even accurately
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We chew up lots of space discussing goals, strategies, and tactics because they are important to success in any endeavor. But before we can create, develop, launch and execute on those things, we need to know our objective. In every instance, no matter the goals, the first objective in life and in business
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Growing a business and creating a wonderful life aren't easy. If they were, we would all be huge successes. We would all be rich. Nevertheless, even those who understand life forces are difficult and require hard work, all too often look for the easy way and find all kinds of reasons to justify their
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I was reflecting on the best practices for developing senior leadership teams. Not the individuals, the team of leaders who drive the business forward (or backward). In helping senior teams align their daily practices and regimens to yield the best results, there is sometimes a chicken and the egg thing.Which
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By the time Ethel Jameson walked into Meredith Gardner’s life, Jameson had already retired from the teaching profession. But that did not mean she was done educating. Jameson, who was Gardner’s nanny, and later, French tutor, eventually became Gardner’s (now a management consultant) mentor. “She
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What is Think+Up?How does it work? How do the Case Studies work?How do the blogs work?How do the Thoughts work?How do the Conversations work?How do the Forums work?How does the Featured Member section work?How does the Walden Programs section work?How do the Walden Events work?What are the benefits of
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First, what is leadership? There are as many definitions of leadership as there are authors. That is an unfortunate consequence of the lack of agreement about whether leadership is a position, a person, a behavioral act, a style or a relationship, as much as it is due to the lack of agreement about exactly
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Walden is both a champion of online learning and one of the great examples of it. But it is also an online employer with virtual employees. both full and part-time, scattered in multiple countries working from homes and small offices doing everything from teaching classes to executive management. In
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The economic downturn has reached organizations all over the United States, causing companies across industries to struggle to keep their operations going. Consequently, jobs have become scarcer.We see a similar scenario in different regions of the world. For example, the latest figures show that Spain
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Some years ago I worked with a fellow who came from a reasonably privileged background, had enjoyed a fashionably elite education, and who was clearly on—and viewed himself as fully entitled to be on—the fast track to dizzying heights in his career. For all that, he wasn’t a particularly unpleasant
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Corporations are often able to scale by identifying which solution will meet 80 percent of the market's needs. They realize it is rarely doable to find a solution for all 100 percent and pursuing it would be too costly. The gains are to be made by focusing on the 80 percent and ceding the remaining
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In 2007, the computer staff at the venerable New York Times faced a daunting task: quickly convert 11 million articles, all previously scanned from newspaper editions published between 1851 and 1980, into Adobe Acrobat’s PDF format.In scanned form, the NYT’s article archive comprised a hefty four
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Recently, Mack Collier and I had a rousing one-hour Twitter conversation about ROI. And that has led me to today's post. The problem: ROI as it applies in the ROI business world and as understood by C-level executives means but one thing—how much money was returned on our investment.Simply put ROI =
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A popular idea in business over recent decades is that employees should be given “ownership” of the decisions they are charged with carrying out. It is believed that this will better distribute the actual intent of the decision throughout the organization, and enhance the energy and efficiency of
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Their executive team was composed of some very bright people indeed, or at least they thought so since they'd all graduated from top schools and shared the same experiences and attitudes. They professed a deep attachment for the average worker, at a distance, of course. It was difficult for them to conceive
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In a recent post on the impact that corporate sustainability programs can have in driving bottom line savings during an era of shrinking top line revues, a commenter asked for a follow-up post on the tactics leading organizations are using to achieve results. Great request and I’ll do my best to oblige.
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I have been traveling over the last few days and three thoughts popped into my pea brain that I thought were worth sharing. Interestingly, they all can be organized under the title of this post - be careful what you ask for...The first is a question. Do you know when it is time to give in? As managers,
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I arrived early for my meeting with Paul Millman, one of the founders of Chroma Technology Corp. a manufacturer of interference filters mostly used in bio-science research. Instead of leaving me to leaf through old magazines and stare at the powder colored walls of this single story plant in Rockingham,
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Going green doesn't have to mean spending lots of it, though some companies choose to make a big splash to kick off a sustainability program. At the most basic level, something as simple as replacing paper towels with electric hand dryers, for example, can shave tens of thousands of dollars off their
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Of all the machines that make business tick, the digital computer has long stood out—indeed, it has been revered—as perhaps the cleanest and greenest of them all. Quiet, smokeless, unobtrusive, this compact box of microchips hums away, adding efficiency to all that it touches. And year over year,
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This is a very stressful and confusing time for professionals. On the one hand increasing numbers of people want to raise their hands to help society as they are inspired by bold new leadership in DC and feel a need to support the people they witness suffering in their community as a result of the economy.
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One would have thought that in the 21st century the discourse about the role of gender in leadership would have been a story of the past. Nothing is further from the truth. Just in the recent U.S. presidential election, gender was used in the discourse to define effectiveness as a leader. Leadership has
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It’s an inevitable fate in the corporate sphere: a company forms and blooms under the guidance of a visionary, but often faces an uncertain future when that founder dies or moves on. Booming enterprises, from Wendy’s to Wal-Mart, and non-profits like Habitat for Humanity International, have all experienced
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I have come across many executives from various countries and diverse backgrounds and it seems that they fall in either of 2 categories: those who love and those who hate Social Media (née Web 2.0). To many a big logo, social media is fascinating in more than many ways, to others it’s a no go area
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